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Custom Boot Fitter

CUSTOM BOOT FITTER

ABOUT US

Rhythm Snowsports has been operating in Cooma, Australia since 1985. Rhythm was started as a small service station and is now known as the biggest and most progressive snowsports store in the southern hemisphere. Rhythm Snowsports also has stores in both Hakuba and Niseko, Japan.

Rhythm is known to have the best reputation for quality gear and professional staff. We offer premium retail, rental, workshop services and custom boot fits. Rhythm can be very busy during peak periods; you will be asked to work with us to get through these times. We are especially looking for like-minded individuals that fit into our company culture and values.

Our core company values:

Innovation – We are creative with our vision, agile in our direction and energetic in change

Knowledge - We are a team of friendly experts who share our passion and stoke for the mountains

Communication – We always make time to say hello and have a chat. We are one team

Respect - We respect each other, our customers, our industry, the environment and our community

Listening – We listen to our customers, partners and each other to constantly evolve and refine

Stoke – We work hard, play hard and love what we do

YOUR NEW ROLE

As a custom boot fitter your role will be to help our customers attain their perfect boot so that they can be more comfortable and confident on the hill.
We want our customers to be the best skier/snowboarder they can possibly be, and to do that we want to provide them with the best boot fitters.

Your role as a Rhythm boot fitter will be to develop solutions for customers by listening to their needs and wants, and to recommend the appropriate product.
This role involves having high attention to detail and being able to quickly and efficiently solve problems. You will also be helping the Ski department when needed by the manager.

JOB DUTIES

Acknowledge customers quickly and courteously

Provide personalised boot fittings across downhill, back country, alpine touring and cross country

Ability to conduct foot and gate analysis

Liner moulding and customisation

Custom footbeds

Shell modifications and repairs

Comprehensive understanding of skiing, biomechanics and boot fitting techniques

Repairs and modification of boots

Determine guest equipment needs, assist with rental selection and set up

Assist guests with retail goods that they are looking for

Complete necessary documentation and paperwork neatly and accurately

Comply with all area and industry procedures and regulations

Comply with all company, store and area policies and procedures

Keep work area organised and clean

Maintain rental fleet in good condition

Train customer on equipment care and use

Co-operate and assist other departments as needed

Perform other related duties as assigned

WHAT YOU’LL NEED TO SUCCEED

To be successful in this role you will need to have a basic background knowledge on boot fitting, although if needed training will be provided.

We are looking for someone who is highly motivated and has a positive attitude with a desire of giving our customers the best in-store experience.

 

WHAT YOU’LL GET IN RETURN

As a Rhythm employee, you will have access to:

  • Most competitive rates in the Snowy Mountains
  • A vast choice of shifts, allowing for more time on the hill
  • Professional training to deliver the Rhythm standard of customer service
  • The Rhythm Winter Wellness program, which includes FREE
  • Fruit, delivered every week
  • Vitamins throughout the season
  • Yoga and HIIT classes
  • Free ski and snowboard rental
  • Friends and family discount for rental equipment
  • End of season staff party
  • Dinners with your team mid-season
  • Great deals from our suppliers, including product training nights and giveaways

You will be a part of a company with flexible, fun, work-hard-play-hard culture. If you know anyone that worked for us before, you will know this is not just a list of benefits, but an experience that is born from the unique and passionate culture we have. We put people first in everything we do, because people like you make Rhythm and life at Rhythm what it is.

WHAT YOU NEED TO DO

If you think you have the skills and experience required for this role and reflect the culture and core values at Rhythm, apply now by sending an email - including cover letter and resume - to hr@rhythm.net.au.

DEPARTMENT

Ski shop

EMPLOYMENT TYPE

Seasonal

EXPERIENCE

Inter-mediate

Compensation

In accordance with the General Retail Industry Award (2010)

TERMS

Winter 2021 Seasonal position

WORK HOURS

Average of 40-48 hours per week during peak season, more in busier times and less in the shoulder season’s, dependant on snow conditions and business demand. There are both day and night shifts available.

Contact HR

Phone: (02) 6452 2303
Email: HR@rhythm.net.au

Applications open for 2021