Office/ E-Commerce Coordinator

Rhythm Snowsports has been operating in Cooma, Australia since 1985. Rhythm was started as a small service station and is now known as the biggest and most progressive snowsports store in the southern hemisphere. Rhythm Snowsports also has stores in both Hakuba and Niseko, Japan.

Rhythm is known to have the best reputation for quality gear and professional staff. We offer premium retail, rental, workshop services and custom boot fits. Rhythm can be very busy during peak periods; you will be asked to work with us to get through these times. We are especially looking for like-minded individuals that fit into our company culture and values.

Our core company values:

Innovation – We are creative with our vision, agile in our direction and energetic in change

Knowledge - We are a team of friendly experts who share our passion and stoke for the mountains

Communication – We always make time to say hello and have a chat. We are one team

Respect - We respect each other, our customers, our industry, the environment and our community

Listening – We listen to our customers, partners and each other to constantly evolve and refine

Stoke – We work hard, play hard and love what we do

Working closely with the office, retail buyers and dispatch team will mean you will be responsible for:
Preparing and entering stock into our POS system utilising Excel
Online & Phone Sales

Maintain, update and publish website content, including products and imagery, ensuring accuracy

Maintain the products database back-end

Reporting on stock, sales

Dispatch – Picking / Packing Assistance

Search Engine Optimisation

Site online promotions

Stock control / Stocktaking

General warehousing duties

Working with the customer service and logistics teams you will ensure that customers are receiving outstanding service and order delivery via our customer service channels (Emails, Chat, Phones, Social Media)

• Experience in an eCommerce focused role within the retail industry highly regarded

• Detail Orientated, Highly self-driven with initiative to be hands-on to support wider team
  
  
• Medium-Advanced Microsoft Excel Skillset
  
  
• Experience with Shopify advantageous

• Excellent written and verbal communication skills
  
  
• Ability to generate product descriptions with a high standard
  
  
• Excellent time management to ensure deadlines are met
  
  
• Possess a positive attitude
  
  
• Able to write Social Media content
  
  
• Familiar with Klaviyo

To be successful in this role you will need to have a strong understanding of e-commerce with strong written and verbal communication skills.

We are seeking an enthusiastic candidate who has a high level of initiative and has the ability to adapt and work as part of a team.

You will have to be well-organised, be customer-orientated and be highly motivated with a positive attitude.

If you think you have the skills and experience required for this role and reflect the culture and core values at Rhythm, apply now by sending an email - including cover letter and resume - to hr@rhythm.net.au

with a brief outline (200 words or less) of how you would make our online store awesome!

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• Tell us about your passion for the snow sports industry
• How much notice are you required to give your current employer?
• What experience do you have as either an eCommerce Coordinator or detailed orientated data entry assistant?

Web-Office

Year-round (Casual)

Inter-mediate

In accordance with the General Retail Industry Award (2020)

Phone: (02) 6452 2303
Email: HR@rhythm.net.au