Customer Service and Snow Chain Technician

Apply Below

Your New Role

As a Snow chain technician team member, your role is to always ensure the customers remain your primary focus, providing them with exceptional customer service. You will be assisting customers with general enquires, whether it is face to face or over the phone.

Your responsibilities will include assessing customer's vehicles and fitting the appropriate snow chains, selling and renting snow chains and maintaining the rental fleet.
Furthermore you will also be working the service station.
If you have excellent communication skills, are hard-working and show efficiency and problem solving skills then this is the job for you.

Department

Service Station

Experience

Entry Level

Compensation

In accordance with the General Retail Industry Award (2020)

Deadline

June 2026

About the job

Service Staton and Chain Technicians will be resonsible for:

Acknowledging customers quickly and courteously
Assist guests with retail goods
Assist customers with snow chains and inform them on equipment care and use
Process payments and handle cash
Ensure all products are restocked
Complete necessary documentation and paperwork neatly and accurately
Co-operate and assist other departments as needed
Perform other related duties as assigned

We are looking for someone who has high attention to detail and are quick to solve any problems presented to them. Training will be provided on the job, therefore prior experience is not necessary. If you are highly motivated, energetic and can handle working in a high pressure environment with professionalism, then this is the job for you!

Employment Type

Seasonal, June-October

Casual (General Retail Award Level 1)

Keen to join the Rhythm Snowsports family

How To Apply

If you think you have the skills and experience required for this role and reflect the culture and core values at Rhythm, apply now by sending an email - including cover letter and resume - to hr@rhythm.net.au

with a brief outline (200 words or less) of how you would make our online store awesome!

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?
Tell us about your passion for the snow sports industry
How much notice are you required to give your current employer?
What experience do you have as either an eCommerce Coordinator or a detail-oriented data entry assistant?

About

Rhythm Snowsports

Rhythm Snowsports has been operating in Cooma, Australia since 1985. Rhythm was started as a small service station and is now known as the biggest and most progressive snowsports store in the southern hemisphere. Rhythm Snowsports also has stores in both Hakuba and Niseko, Japan.

Rhythm is known to have the best reputation for quality gear and professional staff. We offer premium retail, rental, workshop services and custom boot fits. Rhythm can be very busy during peak periods; you will be asked to work with us to get through these times. We are especially looking for like-minded individuals that fit into our company culture and values.

Our core company values:

Innovation – We are creative with our vision, agile in our direction and energetic in change

Knowledge - We are a team of friendly experts who share our passion and stoke for the mountains

Communication – We always make time to say hello and have a chat. We are one team

Respect - We respect each other, our customers, our industry, the environment and our community

Listening – We listen to our customers, partners and each other to constantly evolve and refine

Stoke – We work hard, play hard and love what we do

Learn More

Service Station and Chain Technician