Terms and Conditions

PLEASE READ CAREFULLY

Online Orders (Retail)

Payments


Payments from this website are processed manually via EFTPOS in our store. Credit cards are processed in Australian dollars (AUD). Orders and credit card invoices are generated automatically and are not considered to be  valid or a FINAL invoice until the card has been charged.

All orders are NOT considered FINAL until your credit card has been charged via EFTPOS in our store.

We reserve the right to cancel orders at any time.

Stock Availability

Rhythm Snow Sports strives keep its website up to date however, from time to time, stock availability of inventory listed on this website may differ to that of the actual available stock in store.  This obviously results in the product being unavailable and due to the relatively small size of the snow industry in Australia Back orders are generally unavailable.

Rhythm Snow Sports reserves the right to cancel any order prior to processing a credit card based on actual stock availability.

Shipping

The Rhythm Snow Sports’ website uses automatic methods for determining shipping costs, handling costs and freight changes. While every step is taken to ensure the correctness of the shipping costs and timeframes etc, minor financial adjustments may have to be made to these costs prior to payment processing. Rhythm Snow Sports will contact you if this is the case.

Rhythm Snow Sports reserves the right to cancel any order prior to processing a credit card based on shipping costs, handling costs, freight changes.

Online Orders (Rental)

Payments


Payments from this website are processed manually via EFTPOS in our store. We prefer to ensure and guarantee that the equipment you require will be available on the dates you require. Credit cards are processed in Australian dollars (AUD) and are processed upon confirmation of Rental which will generally be before your expected arrival date. Credit card Invoices are generated automatically and are not considered a valid invoice until the card has been charged.

All orders are NOT considered FINAL until your credit card has been charged via EFTPOS in our store.

Stock Availability

Rhythm snow Sports has a massive range of demo and rental gear and can guarantee that equipment (in your category) will be available. 

Children or adults: Children's prices are determined by the size of the equipment required. Skis up to 140cms in length and snowboards up to 135cms are considered children’s. Most children under 12 fit into this equipment.

Be ready to hit the slopes early the next morning! You can pick up your rental equipment the afternoon / evening before your rental starts with prior permission / notification at no extra charge. Please indicate the Pick-up date on your rental.

Shipping


Rental/Hire Orders can not be shipped.

All Rental/Hire Orders are Pick-up (from our Cooma Store) only.

Returns & Exchanges

If for any reason you are less than satisfied with your purchase from Rhythm Snow Sports you may send it back to us for exchange, repair or refund.  Returns will be accepted within 30 days from date of purchase and must be in pristine condition in original packaging with swing tags attached.  We can only credit you by the method of payment used on purchase & for gift recipients we offer a non refundable store gift voucher   Gift wrapping, shipping and handling charges are not refundable   No returns or exchanges are available on Sale items, or items without proof of purchase documentation. All charges associated with the secure return of goods is responsibility of buyer.

Warranty

All services and products offered at Rhythm Snow Sports outlets within Australia. If for any reason you have a problem with your purchase due to faulty workmanship or materials we will refund, exchange, repair or credit.  We cannot warranty goods without proof of purchase or those outside the warranty period laid down by manufacturer. Once goods leave our warehouse if damaged lost or stolen during transit it is the responsibility of Freight Company.  Please do not return damaged merchandise to us until you have first contacted our customer service department at the freight company.

Guarantee

"If for any reason our service or products fail to perform during normal use or time and are defective in any way we will replace repair or refund at no cost to you."

Repairs

Rhythm Snow Sports has a high tech fully serviced workshop with trained technicians for repairs and maintenance of boots, ski and snowboard equipment.