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Express shipping from Cooma NSW is located outside of a Metropolitan area, as such this may ad an extra day or two (if you are located outside a metro area) to delivery times. Whilst we will endeavor to get your item to you, your parcel is at the mercy of Australia Post or TNT for large courier items.
Most items arrive within 1-2 business days, If you chose to take express shipping and your item does not arrive before your scheduled departure date we cannot return and refund the item as express shipping is not guaranteed next day delivery from our location.
* Next business day delivery is only available within the Express Post next business day delivery network, for more information see AusPost website
To ensure your item is delivered as soon as possible make sure:
At Rhythm, we want you to be stoked with your goodies! If you change your mind or choose the wrong size for any reason Rhythm Pty Ltd will offer you an exchange or credit voucher(not a refund). Please call for a Return Authority number before sending your item back to us.
If your package was sent via Australia Post we offer two return options to help keep the shipping costs down.
Return for Credit Note:
$14.00 - We will provide you with a return packing slip to attach to the outside of your satchel or bag.
Smaller or light items may be cheaper direct at the post office. We can deduct the cost of this from your credit note.
Return for Exchange of product:
$25.00 - Covers a return slip for the product to us and then the cost of the exchange back to you.
We find this is the most cost effective way as large parcels are more than $10-15 for postage.
When returning boxed or packaged goods pack them inside a satchel or bag. Do not stick anything on/to the outside of the original packaging. Should the packaging be marked or in unsatisfactory Rhythm Pty Ltd reserves the right to not accept the return.